Qr44 Terms & Conditions – Complete Platform Usage Guide

To register and use the platform qr44, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration.
• Must be a citizen or legal resident of Malaysia, or in any jurisdiction where participation in online gaming is permitted.
• Not currently on a self-exclusion list from any gambling platform.
• Have full legal capacity to enter into binding agreements.

During registration, you are required to provide accurate, complete, and up-to-date information. Your full name, an active Malaysian phone number, and your bank or e-wallet details for withdrawal purposes are among the basic information required. qr44 reserves the right to request identity verification documents at any time, particularly before processing withdrawals that exceed certain thresholds.

Providing false or misleading information during registration is a serious breach of these terms. qr44 reserves the right to close the account and forfeit all balances if registration information is found to be false.

qr44 accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• DuitNow
• FPX Maybank2u
• CIMB Clicks
• Boost
• ShopeePay

The minimum deposit amount is RM 10 for standard gaming tables and lottery tickets. The minimum deposit for VIP tables and high-stakes tournaments may differ and will be clearly stated on the relevant page. There is no daily deposit limit for standard accounts, however qr44 reserves the right to impose deposit limits as part of the Responsible Gaming programme, either upon a member's request or where there are indicators of concern.

All deposits are processed in real time upon transaction confirmation from the payment service provider. Funds deposited into the account qr44 is intended for entertainment purposes only and for use on our platform. qr44 does not pay interest on account balances.

qr44 committed to processing all standard withdrawals within 15 to 30 minutes once the application has been received and verified. Withdrawals can be made to any Malaysian local payment method listed in the deposit section above.

Key withdrawal conditions to note:

• The minimum withdrawal amount is RM 30 for standard methods.
• Your first withdrawal from a new account may require a brief identity verification before it can be processed.
• Withdrawals involving bonus winnings are subject to the completion of rollover requirements first.
• For withdrawals exceeding RM 50,000, additional verification steps may be required for compliance purposes. Processing times for withdrawals in this category may take up to 24 business hours.
• All withdrawals must be made to the same payment method used for the deposit, or in the name of the same member.

qr44 does not charge processing fees on standard withdrawals. However, your digital wallet provider or bank may impose their own charges, which are beyond the control of qr44.

All bonuses, promotions, and special offers provided by qr44 is subject to specific terms and conditions that will be stated in full on each respective offer. General terms applicable to all bonuses are as follows:

• Rollover Requirements: Every bonus received must meet the specified rollover requirements before the bonus balance or any winnings derived from it can be withdrawn. Rollover rates vary by bonus type and will be clearly stated.
• Validity Period: Every bonus has a set validity period. Bonuses that are unused or whose rollover requirements are not completed within the specified timeframe will automatically expire and be cancelled.
• One Bonus Per Account: The welcome bonus may only be claimed once per eligible new member. Attempting to claim the same bonus more than once through multiple accounts constitutes a breach of these terms.
• Right to Void: qr44 reserves the right to cancel or modify any bonus or promotion at any time if there is evidence of abuse or attempts to exploit the bonus system.

Platform qr44 offers a wide range of game categories, including slots, online poker, baccarat, lottery, progressive jackpots, Sports Betting, and Live Casino. Each game category has its own specific rules, available in the relevant help section.

General rules applicable to all games on qr44:

• The outcome of all games using RNG is final and cannot be disputed unless a verified technical system failure can be demonstrated.
• In the event of a technical disruption during a game session, qr44 will attempt to restore the session. If restoration is not possible, any bets involved will be credited back to your account balance.
• Winnings resulting from technical system failures or software bugs will be considered void and qr44 the right to withhold such winnings.
• For Live Casino games, the dealer's decision is final, and video recordings of each session are retained as a reference in the event of a dispute.
• In Sports Betting, all bets are subject to the rules specific to the sport in question. Bets placed after the start of the relevant event may be voided at the discretion of qr44.

The RTP (Return to Player) value for each slot and casino game available at qr44 is based on long-term statistical averages set by the game providers and independently audited. Individual RTP values may vary within shorter gaming sessions — this is the normal statistical nature of probability-based games.

You are solely responsible for keeping your account login credentials confidential. qr44 yours, including your username and password. qr44 recommends using a strong password that is not shared with any other party.

• Never share your account login credentials with anyone, including family members or friends.
• Enable two-factor authentication (2FA) whenever this option is available in your account settings.
• Log out of your account when using a shared or public device.
• Contact our support team qr44 immediately if you suspect your account has been accessed without authorisation.

qr44 will never ask for your password via email, SMS, or live chat. If you receive any communication claiming to be from qr44 and requesting your login credentials, it is a fraudulent attempt and must be reported to us immediately.

All activity carried out on your account — whether by you or anyone else you have permitted to use your device — is your responsibility. qr44 shall not be held liable for any losses arising from your failure to keep your account credentials secure.

The following activities are strictly prohibited on the platform qr44 and will result in immediate account suspension or closure:

• Use of automation software, bots, or scripts to automate any aspect of gameplay or platform navigation.
• Collusion – where two or more players work together to gain an unfair advantage in player-versus-player games such as poker.
• Money laundering or using the platform for any illegal financial activities.
• Bonus abuse – including registering multiple accounts to claim bonuses repeatedly, or employing gameplay strategies clearly intended to exploit the bonus structure.
• Unauthorised chargebacks — filing a chargeback dispute through a payment provider for a valid deposit that has already been used on the platform.
• Use of third-party payment methods — depositing or withdrawing using an account or wallet not registered under the same member's name.

qr44 takes responsible gaming seriously and proactively. We believe the best entertainment is enjoyed within healthy limits — without compromising the financial or emotional well-being of our members.

Self-control tools available to all members qr44:

• Daily / Weekly / Monthly Deposit Limit: Set a limit on how much you can deposit within a defined period. Changes to reduce your limit take effect immediately; changes to increase your limit require a 24-hour waiting period.
• Loss Limit: Set a maximum loss limit over a specified period. Once the limit is reached, you will not be permitted to continue playing until the limit period has reset.
• Session Time Limits: Set daily or weekly session time limits.
• Self-Exclusion: Option to exclude yourself from the platform for 24 hours, 7 days, 30 days, 90 days, or permanently. Permanent self-exclusion is final and cannot be reversed.

If you are concerned about your own gambling habits or those of someone you know, please visit the Responsible Gaming us for additional resources and support. This platform is strictly for individuals aged 18 and above, with no exceptions.

You have the right to close your account qr44 you at any time by contacting our support team. Any eligible account balance will be returned to you after deducting any bonuses that have not met the rollover requirements, and following any verification process that may be required.

qr44 reserves the right to suspend or close an account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Registration information that is found to be false or misleading.
• Suspicious activity that may indicate fraud, money laundering, or misuse of the platform.
• Requests from legitimate legal authorities.
• Account balance of zero with no activity for 12 consecutive months (inactive account).

In cases where an account is suspended for investigation purposes, qr44 will notify you within 48 hours of the action taken and the reasons for it, unless doing so would compromise the investigation.

qr44 provides its platform and services on an "as-is" basis. While we make every effort to ensure 24/7 platform availability, we cannot guarantee that the service will always be free from technical disruptions, scheduled maintenance, or events beyond our control.

qr44 is not liable for:

• Losses arising from disruptions to the user's internet connection during a game session.
• Losses arising from a user's failure to keep their account credentials secure.
• Game outcomes resulting from a user's misinterpretation of the game rules.
• Changes in local laws that may affect a user's right to access the platform.

In all circumstances, the maximum liability limit qr44 to any member shall not exceed the net deposit amount (after withdrawals) made by that member in the 30 days preceding the liability claim in question.

The collection, use, and protection of your personal data by qr44 regulated by Privacy Policy ours, which forms an integral part of these Terms & Conditions. By accepting these Terms & Conditions, you also accept our Privacy Policy.

In summary, qr44 is committed to:

• Collecting only the data necessary to operate our services.
• Not sell or share your personal data with third parties for marketing purposes without your explicit consent.
• All stored data is protected with industry-standard 256-bit SSL encryption.
• Grants you the right to access, correct, or request the deletion of your personal data.

For full details on how we manage your data, please read our Privacy Policy us in full.

These Terms & Conditions are interpreted and enforced in accordance with the laws applicable to the operation of the platform qr44. Any dispute arising from or in connection with the use of the platform qr44 shall be resolved through the following process:

• First step: Contact our customer support team qr44 via live chat or email. Most issues are resolved at this stage within 24 hours.
• Step two: If an issue cannot be resolved at the support level, you may submit a formal complaint by email to our management team. An official response will be provided within three business days.
• Step three: If a dispute remains unresolved, the parties may refer to a mutually agreed alternative dispute resolution (ADR) mechanism.

In all matters involving the interpretation of these Terms & Conditions, the decision of qr44 is final for all routine operational disputes. For matters involving material amounts, both parties retain the right to pursue legal claims through the appropriate channels.